Terms of Service
These Terms of Service ("Terms") are an agreement between you and No BS AI ("No BS AI," "we," "us," or "our"). They apply to your use of our websites, our CRM platform at crm.nobsai.app, and the services we provide (together, the "Services"). By signing up for, accessing, or using the Services, you agree to these Terms. If you are using the Services for a business, you agree on behalf of that business, and "you" means that business. If you do not agree, do not use the Services.
1. The Services
No BS AI is an AI and automation agency. Depending on what you sign up for, the Services may include:
- CRM: access to our CRM platform for contacts, pipelines, messaging, calendars, and related tools;
- Websites: design, build, and hosting of websites, landing pages, and forms;
- AI assistants: AI-powered assistants that can answer calls, texts, and chats, qualify leads, book appointments, and create transcripts and summaries;
- Automations: workflows that connect your tools and handle follow-ups, reminders, and other repetitive tasks.
The specific Services, scope, and pricing for your account are the ones shown at signup or in your written agreement with us. We may change, improve, or discontinue features from time to time. Some Services rely on third-party providers (such as CRM, telephony, payment, and AI providers), and their availability may depend on those providers.
2. Accounts
You must be at least 18 years old and able to enter into a binding contract to use the Services. You are responsible for keeping your login details secure, for all activity under your account, and for giving us accurate information. Tell us right away at [email protected] if you believe your account has been accessed without permission.
3. Your responsibilities
You are responsible for how you use the Services, including every message, call, and email sent from your account. You agree that:
- Consent. You will get and keep all consents required by law before you text, call, or email any contact through the Services, including prior express written consent where required for marketing messages and calls that use automated technology or AI or prerecorded voices. You will keep records of that consent and provide them to us on request.
- TCPA and messaging rules. You will comply with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the Telemarketing Sales Rule, state telemarketing and "mini-TCPA" laws, Do Not Call rules, and call-recording consent laws.
- A2P 10DLC and carrier rules. You will provide accurate information for business and campaign registration (including A2P 10DLC brand and campaign registration), follow wireless carrier and CTIA messaging guidelines, honor STOP and other opt-out requests promptly, and include required identification and opt-out language in your messages.
- Lawful use. You will not use the Services to send spam or unsolicited messages, to send illegal, deceptive, harassing, hateful, or sexually explicit content, to violate anyone's privacy or intellectual property rights, to send messages about prohibited or restricted content under carrier rules, or to break any law.
- Your data. You have the right to upload and use the contact lists and other data you put into the Services, and you will give your own contacts any privacy notices the law requires.
- No interference. You will not try to break, overload, reverse engineer, or get unauthorized access to the Services or other users' accounts.
We may suspend or limit your account, block messages, or end the Services if we reasonably believe you are breaking these Terms, the law, or carrier rules, or if your use puts us, our providers, or others at risk.
4. Fees and payment
- Setup fee and subscriptions. You agree to pay the setup fee (if any) and the recurring subscription fees listed at signup or in your written agreement with us.
- Revenue share. Any revenue share or profit split is governed by your written agreement with us.
- Usage costs. Some tools may carry separate usage-based costs (such as text messaging, phone, or AI usage) as described at signup or in your agreement.
- Billing. Subscriptions renew automatically each billing period until canceled. You authorize us and our payment processors to charge your payment method for all amounts due. Fees do not include taxes unless stated.
- Late or failed payment. If a payment fails, we may suspend the Services until the balance is paid.
- Price changes. We may change our prices with advance notice. Changes apply starting with your next billing period after the notice.
5. Cancellation and refunds
You can cancel anytime by emailing [email protected]. Cancellation takes effect at the end of your current billing period, and you will keep access until then. We do not give refunds or credits for partial months or unused time. Setup fees and amounts already owed (including any revenue share owed under your agreement) remain payable after cancellation. After cancellation, we may delete your account data after a reasonable period, so export anything you want to keep before your access ends.
6. AI output disclaimer
Some Services use artificial intelligence to generate text, voice responses, transcripts, summaries, and other output. AI can make mistakes. Output may be inaccurate, incomplete, or inappropriate, and it is not legal, financial, tax, real estate, medical, or other professional advice. You are responsible for reviewing AI output and for how you use it, including what AI assistants say to your contacts on your behalf. You should set up appropriate human review for important decisions.
7. No guarantee of results
We work hard to build systems that help your business, but we do not guarantee any specific results, including leads, appointments, deals, sales, revenue, savings, or message deliverability. Results depend on many factors outside our control, including your market, your offer, your follow-up, carriers, and third-party platforms.
8. Ownership and content
You own the data and content you provide to the Services ("Your Content"). You give us permission to use Your Content only as needed to provide, support, and improve the Services and as described in our Privacy Policy. We and our licensors own the Services, our software, templates, and know-how. Unless your written agreement says otherwise, you get a limited, non-transferable right to use the Services while your account is active.
9. Disclaimer of warranties
To the fullest extent allowed by law, the Services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the Services will be uninterrupted, error-free, or free of harmful components, or that messages or calls will always be delivered.
10. Limitation of liability
To the fullest extent allowed by law:
- No BS AI will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost deals, lost data, or business interruption, even if we were told they were possible.
- Our total liability for any claim relating to the Services or these Terms will not be more than the amount you paid us for the Services in the three (3) months before the event that gave rise to the claim.
Some places do not allow certain limitations, so some of the above may not apply to you.
11. Indemnification
You agree to defend, indemnify, and hold harmless No BS AI from any claims, losses, fines, penalties, and expenses (including reasonable attorneys' fees) arising from Your Content, your messages and calls, your violation of these Terms, or your violation of any law, including the TCPA, carrier rules, and consent requirements.
12. Governing law
These Terms are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-law rules. You agree that any dispute relating to these Terms or the Services will be brought in the state or federal courts located in Georgia, and you consent to the jurisdiction of those courts.
13. SMS Terms
Program description. When you opt in to receive text messages from No BS AI (for example, by checking a consent box on our website or forms, or by texting us first), you agree to receive text messages about your inquiry, appointments and reminders, customer support, and account and service updates. If you separately agree to marketing messages, you may also receive messages about our services and offers. Consent to receive text messages is not a condition of purchase.
- Opt out: reply STOP at any time to stop receiving messages. You will receive one final message confirming you have been unsubscribed.
- Help: reply HELP for help, or email [email protected].
- Message frequency varies.
- Message and data rates may apply.
- Carriers are not liable for delayed or undelivered messages.
- Privacy: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy.
Clients who send text messages through our CRM to their own contacts are responsible for their own SMS program terms, opt-in, and compliance, as described in Section 3.
14. Changes to these Terms
We may update these Terms from time to time. When we do, we will post the updated version on this page and change the effective date above. If the changes are material, we will take reasonable steps to let you know. Continuing to use the Services after an update means you accept the updated Terms.
15. General
If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. These Terms, together with any written agreement between you and us and our Privacy Policy, are the entire agreement about the Services. If these Terms conflict with your written agreement, the written agreement controls.
16. Contact us
Questions about these Terms? Contact us:
No BS AI1740 Grassland Parkway, Alpharetta, GA 30004
Email: [email protected]